Availability changes on a daily basis. In order to make sure that the space that you want is available when you need it, we recommend you call for availability. Making a reservation and placing a deposit with the Store America Storage Advisor on the phone is the best way to ensure that the unit you need is available for you. (return to top)
Store America does NOT provide any insurance for tenants' items placed in storage. Therefore, it is highly recommended that you carry your own insurance for the items you place in storage at Store America. Check your homeowner's or renter's insurance policy to see if you are already covered. If not, ask your Store America Storage Advisor for information on self storage insurance. Bottom line - Insurance is the tenant's responsibility. (return to top)
At Store America, we are all about security. While we build our buildings with high quality materials and state of the art building systems to provide our tenants with the most secure buildings possible, security is only as good as the quality of the lock you place on your unit. That is why each tenant receives a free, high quality disc lock with every rental FREE!! Our locks are designed specifically for self storage and are nearly impossible to remove with a bolt cutter or other lock cutting devices. Each lock has its' own unique key, and you have the only copy. Best of all, when you no longer need your storage unit, the lock is yours to keep!! (return to top)
At Store America, we offer a variety of payment options for the convenience of our tenants. We happy to receive your monthly payments by check, cash or credit card, however, there are also automatic payment options so you never have to worry about making your storage payment. Ask your Storage Advisor about our automatic credit card or checking account payment options. Of course, we also offer incentives if you pay for several months in advance. Ask about our current specials and long-term payment plans available at each Store America location. (return to top)
Yes, we carry a wide range of packing, moving and storage supplies in our retail centers at each of the Store America locations. We recommend using new boxes of similar size to pack your belongings. Boxes from grocery stores or liquor stores often contain food or odors that may attract unwanted visitors to your unit. Also, similarly sized high quality boxes make stacking your boxes more stable, allowing you to maximize the space in your unit. By stacking you boxes higher in your unit, you may be able to rent the next size smaller saving you much more money than the cost of new boxes!!
A valid driver's license or other government issued photo ID is required to lease a unit. This is yet another important security management feature at Store America to help protect you and your belongings. The vast majority of self-storage crime is committed by tenants who rent with the intention of committing a theft or other crime. If a thief or other "bad guys" have to present a photo-ID, they probably won't store here. (return to top)
While we do not offer moving services, there are a variety of movers available in our area. Check the yellow pages under the heading "movers" for a complete list, or ask your Storage Advisor for a recommendation for a local mover.
Or... consider saving yourself some money and do it yourself!! Rent one of our moving trucks and ask some friends or family members to help! We have all the carts, dollies, and packing and moving supplies to help you make your move go smoothly. Moving yourself is a lot easier AND LESS EXPENSIVE if you do it yourself. (return to top)
The entire move-in process should take less than 15 minutes. Please keep in mind that this time could vary depending on whether there are other customers ahead of you when you arrive. Mornings are usually the slowest period of the day while afternoons are busier. It's always best to call ahead and make an appointment so that we can dedicate an appropriate amount of time to assist you with your move-in. (return to top)
Most Store America locations are open 7-days a week. Call ahead for specific hours or operation. Gate Access hours are 6am to 8pm daily. Later access hours are available on request if necessary, however, we limit late access to only those tenants who specifically request it and have a valid reason for needing access after 8pm. Tenants often need later access on move-in day, or under other special circumstances. We are happy to grant you late access if you contact your Storage facility ahead of time. (return to top)
Make a list of all the packing supplies you will need, such as boxes, tape, bubble wrap, marking pens, demoisturizer, rope, and pallets.
Visit the facility where you want to store your items. Take a list of what you are going to be storing so that the manager can help you determine the correct size for your needs.
Schedule your mover 30-45 days in advance.
Be sure to read the lease before signing it. Make sure you are aware of company policies on moving out, paying the rent and other important information.
If you are using a moving company, find out what size truck they will be using. This is valuable in determining if your unit will be accessible to that truck. Most moving companies charge more the farther they have to carry your things.
Use pallets, 2 x 4's, plywood, anything that will keep your items off the floor of the unit.
Utilize all the space in your unit. Make a plan concerning how you are going to arrange your items. A good plan will save you the time of having to rearrange your unit. Leave an aisle in the center of your unit so that you have a walkway to the back of the unit.
Use freestanding shelves to help organize your unit.
Label the boxes on all six sides and keep a list for easy reference. This will save you time if you have to look for something in particular. When packing boxes fill them without making them too heavy to lift. Always put the heavier boxes on the bottom and the lighter ones on top of the heavier ones. This will prevent boxes from being crushed. Keep boxes off the floor.
Be sure to store frequently used items at the front of the unit to avoid having to search for them.
To protect your items cover them with moving pads, sheets, or light blankets.
Be sure to check your unit once a month.
Disassemble items such as tables, bed frames, etc. (This will save space.) Wrap and label all pieces to assist you in reassembling them later. Put all hardware in bags and mark the bags accordingly.
When you disassemble electronics, such as computers, stereos, items that have numerous cords, place small colored stickers on the cord and the same color sticker where the cord goes. This will save you the hassle of trying to figure out what goes where when it comes time to reassemble your electronics. If possible, use the original boxes to store your electronics and other items.
Make sure that all appliances are clean and dry before storing them. Leave appliance doors slightly ajar.
If it is possible, store couches on end. Stack chairs seat to seat. Use the inside of appliances and drawers to store smaller items. When stacking furniture use paper pads in between the items to avoid scratching.
Store mirrors and paintings on end, not flat.
To prevent rusting rub a small amount of machine oil on metal tools, bicycles, and equipment. Drain and clean all debris from all equipment before you store it.
When wrapping collectibles or anything breakable, tape each item after you wrap it. This should avoid mistaking them for excess paper to fill the box. Use bubble wrap or unprinted paper to wrap breakables. Group similar items together and mark the boxes accordingly.
Clothing and draperies should be stored in wardrobe boxes, on hangers, to retain their original shapes.
Purchase insurance. If your belongings are worth storing, they are worth insuring.
Rubbermaid containers are great for storing your items. They have tight fitting lids and stack easily. Keep the more valuable items in the rear of the unit. This will prevent others from seeing them when you are in your unit.
Keep out of season clothes accessible, you may have your belongings in storage longer than anticipated.
Be aware of your surroundings when you are in your unit. If you see a potential problem or anything suspicious alert the manager.